Experienced leaders in credit
Our Board of Directors comprises professionals with extensive experience across credit, law, insolvency, and finance.
Guiding NZCFI with purpose
Working together, the Board provides strategic direction for NZCFI’s services and priorities.
Grounded in real-world practice
These are leaders who understand the complexities of the credit profession, having navigated its evolving landscape and contributed meaningfully to its progress.
Focused on members
Their collective expertise ensures NZCFI delivers relevant, practical support and a clear, forward-looking vision for members and the wider credit management community in Aotearoa.
Our Board
Jono Cole
National President
Partner at AWS Legal.
Jono specialises in Commercial and Dispute Resolution, advising on business structures, acquisitions, and corporate governance. He has extensive experience in insolvency, medico-legal issues, and debt recovery.
Joshua Wong
National Vice President
Manager, Credit Management & Debt
Recovery at Fletcher Building Ltd. Joshua leads a high-performing team at Fletcher Building, consistently achieving KPI targets and earning trust as subject matter experts in the credit space.
Michael Wright
(FNZCF1)
Over 30 years in credit management has seen Michael obtain a Diploma in Credit Management in South Africa, before moving to New Zealand, where several years later, in 2007, he took out the coveted Credit Professional of the Year Award.
Michael keenly supports the NZCFI in all its work – and the All Blacks when they play.
Claudia Gleeson
National Credit Manager at Plumbing World Ltd NZ.
With 30 years of experience in Credit Management and Debt Recovery, Claudia is passionate about ensuring positive outcomes in debt recovery and streamlining processes for future-proofing.
Cheryl O'Brien
Head of NZ Payroll and Credit Management & Debt Recovery at Fletcher Building.
Cheryl has over 30 years of experience in finance and credit management across multiple jurisdictions. She is an accomplished transformation specialist passionate about digitalisation and creating high-performing teams.
Iain Shephard
Partner specialising in Business Restructuring at BDO.
Iain brings over 25 years of experience in business restructuring, specialising in liquidations, receiverships, and turnaround management.
John Davies
Senior Credit Manager at Farmlands Co-operative Society Limited.
John has over 35 years of experience in the finance sector, specialising in credit management, banking, and financial services. He is dedicated to driving positive outcomes in complex financial environments.
Matthew Chamberlain
National Credit Manager at The Interiors Group.
Matthew has over 20 years of experience in debt recovery, focusing on people development and engaging with modern technology to enhance results.
A Voice That Represents You : Advocacy in Action.
We actively advocate for the credit profession, ensuring your interests are heard where it matters most:
- Input into legislative and regulatory reform
- Participation in government consultations and policy panels
- Guidance on compliance and best practice
Trusted Leadership.
National Impact.
With 39+ years supporting credit professionals across New Zealand, NZCFI combines experience, leadership, and global perspective:
- Board guided by respected leaders across the credit sector
- Global affiliations with AICM and CICM for international insight
- NZCFI Annual Conference relaunching in 2026
- Digital knowledge hub and supplier directory launching in 2025
Our Governance: Member-Led, Future-Focused
NZCFI is a member-led organisation governed by a diverse Board, providing transparent, accountable leadership for the profession.
- Clear Rules and By-laws supporting best-practice governance
- Annual General Meetings (AGMs) Member voting on key decisions and future direction
- AGMs aligned with the national conference to maximise participation
Take your credit career further.
Join NZCFI today!
1. Join NZCFI
Become part of a respected community that promotes and supports your growth.
2. Build Capability
Get tailored learning, events, and insights to keep you informed and confident.
3. Grow Your Impact
Be recognised for your expertise and backed by a strong network.