1. About this policy
The New Zealand Credit & Finance Institute (NZCFI) is committed to protecting your personal
information. This policy explains what information we collect, how we use it, and your rights
under the Privacy Act 2020.
By using nzcfi.org, you acknowledge that you have read and understood this policy.
2. What information we collect
We collect personal information only when you actively provide it to us. This includes:
Enquiry forms
When you submit an enquiry through our website, we collect your name, email address, and the
content of your message.
Event and webinar registration
When you register for an event or webinar, we collect your name, email address, organisation (if
provided), and any other details required to process your registration.
Membership registration
When you apply to become a member, we collect your name, email address, organisation, role,
and payment information. Payment processing is handled by a third-party provider and we do
not store your full card details.
Website analytics
We collect anonymised data about how visitors use our website (pages visited, time spent,
browser type, and approximate location). This data does not identify you individually.
Cookies
Our website uses cookies to improve your experience. Cookies may collect your IP address,
browser details, and page activity. You can disable cookies through your browser settings,
though this may affect some website functionality.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries
- Process and confirm your event or webinar registrations
- Manage your membership and keep your records up to date
- Send you communications relevant to your registration or membership (including confirmation emails and reminders)
- Improve our website and services
- Meet our legal and administrative obligations
We do not use your information for unrelated marketing without your explicit consent.
4. Consent
When you submit an enquiry form, register for an event or webinar, or sign up for membership,
you will be asked to confirm that you have read and agree to this privacy policy. Your submission
or registration constitutes consent for us to use your information for the purposes described
above.
You may withdraw your consent at any time by contacting us at info@nzcfi.org. Withdrawing
consent may affect our ability to provide services to you.
5. Sharing your information
We do not sell or rent your personal information to third parties
We may share your information with:
- Service providers who assist us in delivering our services (such as payment processors or event platforms), under contractual confidentiality obligations
- Regulators or authorities where required by law
Where third-party tools are embedded in our website (such as analytics or registration
platforms), those tools may independently collect data in accordance with their own privacy
policies.
6. Storage and security
Your information is stored securely. We take reasonable technical and organisational steps to
protect it from unauthorised access, loss, or misuse.
We retain your information only for as long as necessary to fulfil the purposes described in this
policy, or as required by law. Financial records are retained for seven years in accordance with
tax obligations.
7. Your rights
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Ask us to correct any information that is inaccurate or out of date
- Request deletion of your information, where we are not legally required to retain it
To exercise any of these rights, contact us at info@nzcfi.org. We will respond within 20 working
days.
If you believe we have not handled your information appropriately, you may contact the Office
of the Privacy Commissioner at www.privacy.org.nz.
8. Changes to this policy
We may update this policy from time to time. The current version will always be available at
nzcfi.org. Continued use of the website after any changes constitutes acceptance of the updated
policy.
9. Contact us
New Zealand Credit & Finance Institute
Email: info@nzcfi.org
Website: nzcfi.org